You are currently viewing 5 Ways To Check MTN Airtime Balance (2023)

5 Ways To Check MTN Airtime Balance (2023)

If you wonder how to check MTN airtime balance using the new NCC-approved code, you are in the right place.

Tracking your airtime usage is very important, it ensures that you have a clear understanding of your available airtime and can plan your usage or future recharge accordingly. 

It also helps to empower you to stay connected, make a necessary recharge when needed, and enjoy uninterrupted communication and mobile services.

Through these 5 major ways discussed below, you can check MTN balance, stay connected, and keep track of your account.

Whether you are a novice or a seasoned user, this guide will equip you with all the necessary information.

5 Best Ways To Check MTN Airtime Balance (2023)

  1. Using Code
  2. Use of SMS
  3. Leveraging MyMTN App
  4. Using MTN Official website
  5. Call Customer Care Unit

Understanding these various methods empowers you to choose the most suitable option based on your preferences and the resources available to you. 

In the steps below, we are going to delve into each method, providing step-by-step guides to ensure you can effortlessly check your MTN airtime balance and stay connected without stress.

1. Using Code 

The use of USSD codes is very quick, efficient, and widely supported across various mobile phones including basic ones.

By dialing this code, you can quickly retrieve your airtime balance.

To check your MTN airtime balance using the USSD code method, follow these simple steps:

  • Open the phone’s dialer or keypad.
  • Enter the USSD code *310# using the numerical keypad
  • Press the call or send button to initiate the USSD request
  • Within a few moments, a pop-up message will appear on your screen
  • The message will display your remaining airtime balance
  • Take a moment to note down or remember your balance for future reference

2. How To Check MTN Airtime Balance Via SMS

This method provides a convenient and accessible way to check your MTN airtime balance. 

It is widely supported and there is no doubt, that the SMS functionality is available on virtually all mobile phones, including basic feature phones and smartphones. This means that regardless of the type of device you have, you can utilize the SMS method to check your balance.

The fun part is that, unlike other methods that rely on internet connectivity, the SMS method works solely through the cellular network. This makes it a reliable option even in areas with limited or no internet access.

Sending an SMS and receiving a response is usually a fast and reliable process, ensuring that you can access your MTN balance promptly.

If, you wonder how to check Airtime balance on MTN via SMS, follow the steps below

  • Locate and open the messaging or SMS app on your mobile device. It is usually represented by an icon resembling a speech bubble or envelope.
  • Tap on the option to compose a new message. This is typically represented by a “+” or “New Message” button.
  • In the recipient field, enter the number “312” (MTN’s designated number for balance inquiries)
  • In the message body, type “BAL” (short for balance) without quotation marks.
  • After sending the message, wait for a short while.
  • You will receive an SMS reply from MTN containing your airtime balance.

Note that, this method is convenient for users who prefer a non-internet-based approach or have limited access to data services.

3. Using MyMTN App Method

myMTN App

The MyMTN app offers several advantages for checking your MTN airtime balance and managing your account effectively

The app provides a user-friendly interface that makes it easy to navigate and access various features, including checking your balance. It is designed to ensure a seamless and intuitive experience for users.

In addition to checking real-time updates of your airtime balance, the MyMTN app offers a wide range of account management features. You can recharge your account, track your data usage, manage subscriptions, and access personalized offers, all in one place.

To check your MTN Balance Using MyMTN app, follow these steps:

  • Open your device’s app store (e.g., Google Play Store for Android or App Store for iOS)
  • Search for “MyMTN” in the app store’s search bar
  • Locate the official MyMTN app and tap on the download or install button
  • Wait for the app to download and install on your device
  • Sign in with your MTN phone number & follow the on-screen prompts to provide the necessary details, including your MTN phone number, and complete the registration process
  • If you already have an account, simply sign in using your credentials.
  • Once you are logged in to the MyMTN app, you will be taken to the home screen where you will see your current airtime balance prominently displayed.

4. MTN Website Method

MTN website

Checking your MTN airtime balance through the MTN Nigeria website offers several advantages

It allows you to check your balance using any internet-connected device with a web browser, including smartphones, tablets, and computers. This flexibility enables you to conveniently access your balance regardless of the type of device you have.

In addition to checking your balance, you can explore additional features such as viewing transaction history, managing subscriptions, and updating personal information.

To check your MTN airtime balance using the MTN website method, follow these steps:

  • Launch a web browser such as Google Chrome, Mozilla Firefox, or Safari on your device.
  • Type the URL “” into the address bar of your web browser & press enter
  • Locate the “Login to myMTN” to proceed 
  • Use your MTN phone number or user ID to login
  • Follow the instructions provided on the website to proceed with checking your balance.

5. Call Customer Service

customer support

There may be instances when you encounter difficulties or have specific inquiries regarding your MTN airtime balance. In such cases, reaching out to MTN’s customer service can be a helpful option. 

MTN’s customer service team is dedicated to providing support and addressing customer inquiries. They will guide you through the process and provide the necessary assistance to help you check your balance or resolve any concerns you may have.

To contact MTN’s customer service helpline for assistance with checking your balance or resolving any issues, follow these steps

  • Open the phone’s dialer or keypad.
  • Dial the number “300” using the numerical keypad.
  • Press the call or send button to initiate the call.
  • Once connected to MTN’s customer service, listen to the available options or follow the prompts provided by the automated system.
  • Select the appropriate option that best matches your query or state your request clearly when prompted to speak with a representative.
  • Communicate your concerns
  • Provide any necessary details or answer any questions asked by the representative to facilitate a swift and accurate resolution.

Pro Tips for Managing Your MTN Balance

Managing your MTN balance effectively is essential for optimizing your mobile usage and ensuring you have uninterrupted connectivity.

 Here are some pro tips to help you efficiently manage your MTN balance:

  1. Set Balance Notifications: Take advantage of the balance notification feature provided by MTN. Enable notifications that alert you when your balance reaches a certain threshold. This way, you can stay informed and recharge in a timely manner to avoid any interruptions in service.
  2. Monitor Usage Patterns: Keep track of your airtime and data usage patterns. By monitoring your usage, you can identify any excessive usage trends and adjust your habits accordingly. This helps in optimizing your balance and avoiding unnecessary depletion.
  3. Opt for Data Bundles: Consider subscribing to MTN’s data bundles instead of using pay-as-you-go rates. Data bundles often provide more value for money and give you a specific data allowance for a fixed price. This way, you can control your data usage and prevent unexpected balance deductions.
  4. Utilize Balance Check Reminders: Make it a habit to check your balance regularly. Set reminders on your phone or utilize the available balance check methods to stay updated on your remaining airtime. This proactive approach helps you stay in control of your balance and avoids any surprises.
  5. Take Advantage of Promotions and Offers: Keep an eye out for MTN’s promotions, discounts, and special offers. These may include bonus airtime or data bundles, which can extend the value of your balance. Take advantage of these opportunities to maximize your benefits.
  6. Consider Auto-Recharge Options: If you frequently find yourself running out of airtime, consider setting up an auto-recharge option. This allows your MTN account to automatically recharge with a specified amount when your balance reaches a certain threshold. It ensures you are always connected without the need for manual recharges.
  7. Optimize Usage during Off-Peak Hours: Check if MTN offers any off-peak or discounted rates during specific times of the day. Adjust your usage patterns accordingly to take advantage of these lower-cost periods and optimize your balance.
  8. Keep Your Contact Information Updated: Ensure that your contact information, especially your phone number, is updated in MTN’s records. This helps in seamless communication and ensures you receive any important balance-related notifications or updates.

By following these pro tips, you can effectively manage your MTN balance, stay connected, and make the most out of your mobile services. Remember, being proactive and staying informed are key to maintaining a healthy balance and enjoying uninterrupted connectivity on the MTN network.

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Staying informed about your MTN airtime balance is essential for uninterrupted connectivity and managing your mobile services effectively. 

Throughout this guide, we have explored the top 5 methods to check your MTN airtime balance in Nigeria. 

We encourage you to utilize these methods based on your preferences and convenience. By staying informed about your MTN airtime balance, you can effectively manage your mobile services, track your usage, and avoid any interruptions in connectivity.

Stay informed, utilize the convenient methods available, and make the most out of your MTN subscription in Nigeria. Enjoy seamless connectivity and manage your airtime efficiently for a smooth mobile experience.


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