How To Easily Contact Access Bank Care

In this article, we’ll discuss the many ways by which you can reach out to Access Bank customer care service in case you’re having difficulties or have complaints.

In today’s world especially with the continuous evolution of technology and its utilization in the banking system, expectations for prompt and efficient customer services have been on the increase.

Bank customers now demand more channels with faster responses and solutions to their many queries.

Prompt and efficient customer service is one factor that effectively improves customer retention.

In a bid to make its many customers feel valued, Access Bank made available many channels through which its teeming customers can reach out, whether it’s complaints or they need support.

Although you can reach out to Access Bank 24 hours as they claim, in reality, easy access is more during official office hours. 

Notwithstanding, you can leverage any of the methods below to contact the Access Bank customer care unit for virtually any of your inquiries or complaints.

7 Ways To Contact Access Bank Customer Care

1. Via Access Bank live chat
2. Via Access Bank Customer Care WhatsApp number
3. Via Access Bank customer care number
4. Via Access Bank email address
5. Via social media
6. Via Access Bank’s official website contact
7. Via Nearby Access Bank branch

 

1. Via The Live Chat

One of Access Bank’s customer care is via Live chat which is available on its website. 

If you want to find quick answers to your concerns online, one tool to use is Access Bank Live Chat.

The Live Chat provides customers with personal support and replies to queries instantly. 

Moreover, it is pretty easy to access and use.

To use Access Bank customer care via the live chat; click on the link here

Better still, you can visit their official website to also access the live chat.

2. Via WhatsApp

Access Bank WhatsApp customer care typically replies instantly, just like Live Chat.

Reaching out to Access Bank customer care via WhatsApp is one sure way of getting the needed guidance, especially for basic bank services and complaints.

To get started, you will need to add their WhatsApp number: 09090901901 to your contact and then message them on WhatsApp.

You will also need to register with your contact details including email so they can reach you when needed or offline.

This is how to get started with WhatsApp banking

• Open WhatsApp App
• Say ‘Hi’
• A menu will appear for you to select an option in order to get started
• Select ‘Register’
• Input your first and last name
• Input your email address
• Input default Access Bank Account Number”
• After registration is complete, Access WhatsApp Banking will ask if further assistance is needed.
• You can go ahead with further questions

Usually, when using the app, a prompt reply with basic answers will be provided to your complaints but obviously, if you need further contact, you might have to try the other alternate measure by calling

3. Via Mobile Number:

There are times when your bank problems cannot be efficiently handled by the live chat and WhatsApp channels because they’re usually automated.

Using the mobile number option gives you the opportunity to speak directly with a customer care representative to whom you can lay out your complaints.

Of course, a fellow human will understand you better and can always give you the needed pieces of advice regarding your banking issues.

If you want to reach out to Access Bank customer care via mobile number:

Call: +234 1- 2712005-7, +234 1-2802500, 07003000000, 01-2273000, 01-2273007

NOTE: For Mobile Pin Activation You will have to visit any Access Bank Branch

4. Via email:

You can also reach out to Access Bank customer care using the email option.

Just type in your name, Account number, and your complaints and send them to [email protected]

However, you might need to keep track of your email in order to get the right reply and answer to your queries.

If you care about documentation, this is an indeed effective method

5. Via Social Media:

Access Bank also has a presence in major social media networks. 

One disadvantage of using this option is the fact that your queries may take a longer period before it is attended to and sometimes, they may not even be attended to at the end.

However, to reach out to Access Bank customer care via their social media handles you can look them out using the verified handles. Hopefully, your complaints will be given attention.

Verified Access Bank social media handles are as shown in the diagram below

6. Via Website Contact

To many Access Bank customers, this is actually one of the easiest and simplest. It is both faster and cost-efficient.

Through their official website, you can use the live chat option or be redirected to WhatsApp or any of its other social media handles.

Better still, you can fill in a form and wait to receive your reply instantly or via your provided email

Through their website, you can get help with answers to questions you might have, get a complaint, feedback, or inquiry on the go

7. Nearest Access Bank Branch:

This is where all the issues regarding your Access Bank can be attended to.

Most times, when using the other previously outlined options, you may be redirected to the nearest bank branch if is beyond the basics

Access Bank has more than 700 branches on about 3 continents, so you can be sure that there’s one closest to you. Visit the branch and lay out your complaints or seek guidance.

You can use this branch locator to locate or download branches of Access Bank Plc across Nigeria

 

…read also:

• List of Access Bank USSD Codes
• Union Bank Transfer Code: *826# How To Register & Use
• 6 Ways To Track MoneyGram

 

Conclusion

Efficient and quality customer service is undoubtedly an essential aspect of the banking industry. In this regard, Access Bank made available various ways by which its customers can get a quick response to their complaints and queries.

This article took a careful look at the various ways you can reach out to Access Bank customer care and we believe that you’ve now gotten answers to your questions.