How To Check MTN Data Balance (2024)

Have you ever wondered how to check MTN data balance in Nigeria, especially with the NCC-approved shortcodes

While there is a need to know your current data balance especially if you are on limited data and want to surf the web, stream videos, or download files.

There is no denying the fact that, data on a phone is very important, and whether a new or old customer, checking MTN data balance should not be difficult.

In fact, you need to check your MTN data balance from time to time to ensure you are not cut off suddenly.

Nevertheless, in this resource guide, we are going to look at the top 7 possible ways you can check data balance on MTN in Nigeria at any time of the day without delay.

1. Using NCC-approved Short Code To Check MTN Data Balance

The Nigerian Communications Commission (NCC) has approved unified USSD codes for all mobile networks in Nigeria including MTN thereby making shortcodes like *559# or *559*4# invalid.

The new mtn approved short code to check data balance is *323#

Infact, if you mistakenly dial a wrong code, you will be redirected to choose from the list of new NCC-approved shortcodes.

Once you dial the code *323# on your MTN phone, you will automatically receive a pop-up on your phone screen with a list of menus, reply with the number “4” for data balance and it will display your current data balance on your mobile screen.

How To Use Code To Check MTN Data Balance

Pick up your phone (Basic or Smartphone)
Dial the code *323#
A Pop-up menu with an option to select a service will be displayed onscreen without delay
Choose option 4 to check the balance
Close the page when done
An SMS will also follow showing your current data balance for your record

**2. Using Optional Code 3234#**

The use of code, *323*4# is indeed very straightforward.

All it takes is to dial the code from any MTN-powered phone and your data balance will pop up on your screen followed by an SMS for your reference or keep

How Using The Optional Code Works

Dial the code *323*4# on your phone
A pop-up with your MTN data balance will show up
An SMS message showing you your data balance will be sent to you as well, so you might not need to screenshot or copy the pop data balance.

3. Checking Using SMS

You can leverage SMS to get your data balance within minutes without wasting time.

In short, this method is good because you can decide to leave the messages in your message box for reference purposes or to track your data usage.

How To Check Data Balance On MTN Via SMS

Pick up your phone (Basic or Smartphone)
Go to the message section
Go on to create a new SMS
Enter the number 323 in the recipient section
In the body section – the message box, write “2”
Send your message using the MTN sim you want to check the data balance
Immediately after you send it, an auto-reply message will surface with your data balance

4. Checking with MTN Mobile App

The MTN Mobile App is one of the must-haves as an MTN user because it allows you to do a lot of things with ease including checking your data balance.

In fact, you don’t need to take action aside from launching your app, and from a glance, you will see your data balance

How to Use MTN Mobile App to Check Data Balance on MTN

Download and install the MTN Mobile App (IOS or Android) or simply log in if you have one
As the first timer, you will be required to input your correct MTN Number and validate using the OTP code sent to you
Immediately you log in, you will be redirected to the dashboard where you will see your data balance, airtime, and lots more.

5. Using MTN Chat Bot – Zigi

Zigi is an MTN chatbot that can help you with lots of things including Checking your MTN data balance, Buying airtime, Buying bundles, Checking NIN status & NIN registration, and lots more.

You also don’t need to register to chat with Zigi, however, for purchases, you would be required to register, and an OTP would be generated for authentication purposes.

Also, Zigi requires no airtime to chat with you, you only need to be connected to the Internet.

Zigi Chatbot is available for you to use on

Telegram

https://t.me/MTNOnlineBot

Facebook

https://m.me/MTNLoaded

WhatsApp

+234 903 300 0001 or

https://wa.me/2349033000001

https://www.mtn.ng/

How To Check MTN Data Using Zigi

Go to www.mtn.ng
Click on the contact section
Go to the chatbot(Zigi)
You can also Connect on any of your preferred channels WhatsApp, Facebook, Telegram, etc, or simply continue on the web
Send “Hello”
You will be asked to provide your correct MTN number before you will be able to check your data balance
On the list of options on Zigi
Tab on the Enquiry menu, then
Tab the Data Balance to view your MTN data balance.

6. Using MTN Customer Care Help Center

The MTN customer care is available to help you with all your inquiries including checking your data balance

By dialing the customer care line 180, you will be connected with Zigi and through to an agent who will be more than glad to provide you with your data balance over the phone upon request.

7. Ask Someone To Help You

If you are having difficulty checking your MTN data balance, you can ask someone to help you using any of the methods above.

By doing so, you can keep track of your data usage and avoid running out of data unexpectedly.

However, you should only ask someone you trust to help you check your data balance to avoid any potential security issues or better still, leverage other methods discussed above – calling MTN customer care can be better sometimes

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